Shipping Policy

Introduction

At Prabha Polymers, we are committed to delivering your orders in a timely and efficient manner. This Shipping Policy outlines the terms and conditions related to the shipping of our products. By placing an order on our website, you agree to the terms outlined below.

1. Shipping Destinations

• We currently ship products within India, with a primary focus on Maharashtra and Chhattisgarh. If you are located outside these regions and would like to place an order, please contact us at Sales@Prabhapolymers.Com to discuss shipping options.

2. Shipping Methods

• We offer various shipping methods to meet your needs, including standard and expedited shipping. The available shipping options, along with estimated delivery times, will be presented at checkout.

3. Shipping Costs

• Shipping costs are calculated based on the weight and dimensions of your order, as well as the shipping destination. These costs will be displayed at checkout before you finalize your purchase.
• For large or bulk orders, additional shipping fees may apply. Please contact us for more information on shipping rates for bulk orders.

4. Order Processing Time

• Orders are typically processed within 1-2 business days from the time they are placed. Please note that orders placed on weekends or holidays will be processed on the next business day.
• Custom-made or personalized products may require additional processing time. We will notify you of the expected processing and delivery timeline when you place such an order.

5. Delivery Time

• Delivery times vary based on the shipping method selected and the destination of the order. Standard shipping typically takes 5-7 business days, while expedited shipping may take 2-4 business days.
• Please note that delivery times are estimates and not guaranteed. Delays may occur due to unforeseen circumstances such as weather conditions, carrier delays, or customs processing.

6. Tracking Your Order

• Once your order has been shipped, you will receive a confirmation email with tracking information. You can use this information to track your order online and monitor its progress until it reaches you.

7. Delivery Issues

• If you encounter any issues with your delivery, such as a delay or a lost package, please contact us immediately at Sales@Prabhapolymers.Com or +91 8007377118. We will work with the shipping carrier to resolve the issue as quickly as possible.
• If a package is returned to us due to an incorrect address provided by the customer, we will contact you to arrange for reshipment. Additional shipping charges may apply.

8. International Shipping

• At this time, we do not offer international shipping. If you are located outside of India and are interested in our products, please contact us to discuss potential arrangements.

9. Damaged or Missing Items

• If your order arrives damaged or with missing items, please contact us within 48 hours of receiving the package. Provide us with your order number, details of the damage or missing items, and any supporting photos.
• We will investigate the issue and work to resolve it through replacement, refund, or other appropriate measures.

10. Contact Us

For any questions or concerns about our Shipping Policy, please reach out to us:

• Email: Sales@Prabhapolymers.Com
• Phone: +91 8007377118
• Address: 7030, 7th Floor, Currency Tower, VIP Chowk, Raipur, 492001