Privacy Policy

Introduction

Welcome to Prabha Polymers. Your privacy is of utmost importance to us. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information when you visit our website, use our services, or make purchases through our platform. By accessing our website or using our services, you agree to the terms outlined in this policy.

1. Information We Collect

We may collect and process the following types of information:

• Personal Information: Name, email address, phone number, billing and shipping address, and any other details you provide when placing an order or contacting us.
• Payment Information: Credit/debit card details, bank account numbers, and other financial information provided during transactions. Please note that all payment transactions are processed securely through our payment gateway partner.
• Usage Data: Information on how you interact with our website, including your IP address, browser type, pages visited, and time spent on our site.
• Cookies: We use cookies to enhance your browsing experience. These are small files stored on your device that help us understand your preferences and provide personalized services.

2. How We Use Your Information

We use your information to:

• Process and fulfill your orders, including payment processing, shipping, and delivery.
• Provide customer support and respond to your inquiries.
• Improve our website, products, and services by analyzing user behavior and preferences.
• Communicate with you regarding your orders, promotions, or updates about our products.
• Ensure the security of our website and prevent fraudulent activities.

3. Sharing Your Information

We do not sell or rent your personal information to third parties. However, we may share your data with:

• Service Providers: Third-party companies that assist in order processing, payment transactions, and shipping.
• Legal Obligations: If required by law, we may disclose your information to comply with legal processes or protect our rights.

4. Security of Your Information

We take appropriate measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. Our payment gateway partner ensures that your financial data is encrypted and processed securely.

5. Your Rights

You have the right to:

• Access and update your personal information.
• Request the deletion of your data from our records, subject to legal requirements.
• Opt-out of marketing communications by following the unsubscribe instructions in our emails.

6. Payment Gateway

All payment transactions on our website are securely processed through a trusted payment gateway. Your payment information is encrypted and handled with the utmost care. We do not store your credit/debit card details on our servers.

7. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal reasons. We encourage you to review this policy periodically to stay informed about how we protect your information.

8. Contact Us

If you have any questions or concerns regarding this Privacy Policy, please contact us at:

• Email: Sales@Prabhapolymers.Com
• Phone: +91 8007377118
• Address: 7030, 7th Floor, Currency Tower, VIP Chowk, Raipur, 492001

9. Consent

By using our website, you consent to the collection and use of your information as outlined in this Privacy Policy.